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Support - Hosting FAQs
  • What is hosting and why do I need it?

    Every real estate website must reside on a computer connected to the Internet. In other words, it needs to be stored on an ‘Internet server’ physically connected to the Internet. When people view your real estate website, they are actually sending an information request to this server which displays a page that is read by their Internet browser. After your real estate website has been designed, it is transferred to one of our data centers for hosting. We utilize state-of-the-art server systems hosted with Rackspace and AWS. Agent Image hosting features high-speed, reliable connectivity with fail-safe systems, backups, and 24/7 monitoring.

    Every monthly service plan includes Agent Image hosting with Rackspace or AWS, sophisticated web statistics software to help you track visitors to your site, 3 hours of customer support (which may include updating website plugins), and a quarterly call from a Web Marketing Coach.
  • Can I host my site with another company?

    Our AgentPro, Semi-Custom and Imagine Studio sites are transferable. You can move the site anytime if you choose as long as your hosting provider will support the technology that drives the real estate site. Domain names purchased by Agent Image and website designs, databases, stores, or programs created by Agent Image are the property of Agent Image until Client has paid all fees including one full year of monthly hosting (with the exception of proprietary plugins developed and maintained by Agent Image). At that time ownership of the site and its functionality, and domain name may be transferred to the Client’s control upon receipt of the Client’s written request.